An active #DEN Membership is required to register and attend all Dîner en Noir events. Membership benefits become active and available immediately once the subscription membership payment is processed. Verification of membership benefits can be made by the member by logging into the Member Account & clicking on the Subscription tab (See First-Timer's Guide). Each city-specific membership plan allows for event registration and attendance for that specific city/event. Purchasing a Membership IS NOT a registration of an event and does not guarantee the member registration for an event. Event registrations are on a first-come, first-serve basis and the member must register to attend the event.
For cities where specific #DEN Membership Plans has not been announced, our general #DEN - Membership may be selected. Once that city is announced, the member will have up to 14 days to contact us via our Customer Service Chat to have their #DEN Membership switched to that city. Failure to do so within the required deadline will result in a required purchase of a new membership. Please note: if a price differential exists between the two memberships, a switch CANNOT be made.
Membership plans must be renewed each calendar year and is valid from the time of purchase until December 31, of the same year, regardless of the expiration date of the paid plan. Exceptions to this rule will occur if there was no #DEN event for the city during the year of purchase.
Membership Plans CAN NOT be transferred or reassigned. If you've purchased two memberships for the same city under different email addresses, we, unfortunately, can't assist with you rectifying the issue and any money spent is forfeited.
Purchase of Membership: Payment of Membership plans can be processed by the customer or Dîner en Noir/HNC Enterprises, Inc. Only one membership per city may be assigned to a Member Account at any time. Should the member complete a Member Profile, but not the Membership Payment, we may process payment for the Membership Plan and/or Event Registration (when applicable) with the card on file and accordance with the selection on the Member Profile. PLEASE NOTE: Membership payments ARE NOT eligible for refund in accordance with our Refund Policy.
Termination of Membership: An immediate termination of membership, rejection and/or ejection from an event, forfeiture of membership benefits, any and all event/membership-related costs, a ban on future membership, and/or a ban on attending any future Dîner en Noir event may occur if the member is found to be in breach of Dîner en Noir’s Website Terms, Conditions of Use and Policies, violates any rules, or any of the below:
misrepresentation of age or info submitted to Dîner en Noir
found to have shared the confidential event, website, registration, access codes, location or any relevant, patron personal/confidential information
are rude, disrespectful, harassing or threatening to our guests, staff members or event partners, either in person, via phone, chat, or email
Dîner en Noir membership may be terminated at the discretion of a staff member with or without notice or cause at any time.
Please Note: Members, Partners, Volunteers, Sponsors, etc. are responsible for the actions of their guest(s).
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